Reviews

I was just shopping around to see if there was a better option before renewing with the company I had and I am SO happy I did! Cassie was very knowledgeable and made the process extremely simple! She not only got me a better premium but also better coverage than what I had and I couldn’t be happier to have reached out to her for a quote.

Brenda is knowledgeable, friendly and genuinely cares for her clients. I wish there was more Brenda's l!!

Hunter Grady was absolutely outstanding throughout the entire insurance and coordination process. From start to finish, he demonstrated a level of professionalism, responsiveness, and attention to detail that made a complex situation feel seamless and under control. He stayed on top of every moving piece—proactively communicating, coordinating between all parties, and ensuring nothing slipped through the cracks. Any time a question came up, Hunter was quick with clear, confident answers, which gave a lot of peace of mind during a time that can often feel overwhelming. What really stood out was his ability to anticipate potential issues before they became problems. He didn’t just react—he managed the process strategically, keeping everything on track and aligned with our timeline. That kind of foresight and execution is rare. Overall, Hunter was spectacular. His expertise, dedication, and commitment to getting everything done right made a huge difference, and I would highly recommend him to anyone needing insurance support and coordination done at the highest level.

Cara is the best! She helped me lower my rates and answered all my questions. She is very responsive and knowledgeable in the insurance business! I would recommend her for all your insurance needs!

Shea was an agent that was very patient with me and all my questions. I walked away with a more thorough understanding of my new house insurance. They saved me thousands of dollars and I am very grateful. Gloria

We have been with Chapman since 2017 when we first came to Punta Gorda. Chapman & all their employees have been so customer driven and go above & beyond to take care of all the coverage we have. Their communication is awesome. They really care about their cusomers & work so hard to get the best coverage & pricing. Thank you to all who are so dedicated to their customers & have worked deligently to get us the best coverage & pricing. Your all wonderful.

I have Cody as my insurance representative. He helped me so much with hurricane Ian and even after when universal canceled me. (I already had Universal Insurance when I came to Chapman). He found me another insurance policy that had same coverage as universal and was cheaper. He always answered my calls and was so helpful. I highly recommend Cody and Chapman insurance.

I was very pleased with their quotes and a couple months ago switched all mine insurance needs over to them 😊

Jenn Baxter is amazing. She made my transition to a new insurance company easy and stress free. She Is knowledgeable, kind, and very helpful.

I current have all my insurance with Chapman and I have never had such great customer service from any insurance group in over 40 years. I had to put in a claim for a replacement windshield for my luxury car and at first I was having a hard time due to the type of car and Florida laws that do not require a OEM if the car is 2 years old. After some frustration I was connected with Krystal in the customer service department. That young lady was amazing! She left no stone unturned to figure out what the hold up was and came up with a solution! She connected me with AAA Glass, who was a approved vendor, and from the minute I spoke with them they put a plan together, received the appropriate approvals, and executed the replacement in my driveway by an expert named Matt. I have never had such a great experience with a broker that truly wanted to and worked effortlessly to solve my problem. The passion you hear on their radio commercials are true! I highly recommend CIG. Thank you Krystal!

I have a progressive policy through Chapman and I was having difficulty navigating the progressive website to make an update. Ashley got on a call with progressive and a chat message with me to resolve the issue. I've used email to communicate with Chapman and I've been pleased with the quick response of both Kelsey and Ashley.

One surprise: after we had an agreement/policy declarations and after we paid in full from Frontline needing a virtual home inspection performed by us AFTER we received coverage. We agreed to have Frontline do it to satisfy the underwriter needs.

Great customer service. Faith got back to me promptly and answered all my questions. I am so happy to have her as a resource.

They were very quick in getting me a quote. When I had questions they actually picked up the phone. Unlike my old insurance company. Best price, better coverage and excellent service. They are MY Chapman!

Dawn Hines is very knowledgeable and looks at a lot of different options to best fit your personal needs.

Crystal was amazing! Patient, extremely knowledgeable and gave me options on how to resolve my claim. Great experience!

Cody my new agent from Chap -Man was very polite took his time explaining everything to detail. I had a few questions he answered the phone I didn’t have to wait for a callback. He matched apples to apples and I saved money and that’s what really counts in today’s economy

Really pleased with what Cody was able to find for us. Big savings over what we were paying to our prior carrier. Cody was very knowledgeable and efficient, keeping us up to date through the entire process. We would, and will, recommend Chapman to family and friends.

Payment related. Nice to know Chapman (Sheri) was able to help me when the recent storm is slowing down the mail. Can't afford to miss a due date😃

Michelle M was able to save our annual renewal. She reached out at the point she saw I needed help, provided timely quotes, and helped me adjust our current policy to an agreeable premium. Please ask for Michelle! Doing business with her was a pleasure.

Hunter made securing a homeowners policy a seamless process. He was incredibly responsive and proactive with his follow-up, which gave me great peace of mind. I highly recommend Hunter and look forward to working with him on future policies.

Super Happy with Chapman. Hunter Grady can help you navigate the process of insurance! It doesn't have to be confusing!

I have been with Chapman Insurance group, for several years now. Agent Faith McGrail, is such a delight, patient, kind person to do business with. Behind the scenes she has my back, when my homeowner ins. was coming up for renewal she reached out to me to inform me of a better quote to insure my home, not only my home but made sure I was getting good courage on my auto policy. Doing business with Chapman Insurance Group has been a great experience all around. From calling the office, leaving a message, getting a return call in a timely matter, speaks professionalism. Thank you

SHERRY is an “OUTSTANDING AGENT “ , Wonderful,Informative & a GREAT asset to work with for all our insurance needs.

Brenda Stackhouse is absolutely amazing she saved me over $400 a month on my auto insurance!!! I highly recommend her!

I kept hearing a commercial for Chapman and I finally reached out. Access and communication were super easy. I worked with Cody R. And the experience was great.

There are a few reasons I went with Chapman. Their agents Cory Renaud and Dylan Rector-Davis were prompt and professional. Dylan took the time to explain the facts about the Florida homeowner market which was more than helpful. Other agencies I dealt with were slow to respond and/or unwilling to share the state of the market. Chapman is also local to me which I still believes matters. Their company size is also a benefit. A no-brainer decision in the end.

Highly recommended cassidi Rodriguez! She is the most reliable insurance professional a business owner could find. She is always honest and responsive, and makes me confident that my business is protected

Excellent customer support Fantastic experience! Cassidi Rodriguez made commercial insurance easy to understand and handled everything quickly. Her customer service is exceptional, and she is always available to answer questions. Highly recommend for any business owner looking for reliable insurance support.

Above and Beyond Service! I can’t say enough good things about Cassidi Rodriguez. She went above and beyond to make sure my own business had the right coverage in place. Her professionalism, expertise, and genuine care for her clients really stands out. If you need commercial insurance, this is the person to call!

Jessica C on Commercial team was great! I really appreciate the communication skills when it’s about something I’m not knowledgeable about, so thank you again for the great customer service!

Jessica C in commercial was an absolute delight to work. She’s very knowledgeable & understanding. Had clear communication throughout & gave me solution based ideas in a timely manner. Definitely recommend this group & her. Thank you!

I never thought buying insurance would feel like being rescued by a superhero, but then Jessica showed up and absolutely body-slammed my stress into another dimension. I came in confused, unprepared, and halfway convinced I was about to sign my life away to some insurance demon. Jessica, however, approached my chaos with the calm confidence of someone who has clearly negotiated peace treaties, tamed wild animals, and possibly prevented at least three natural disasters before breakfast. She broke everything down so clearly that even my anxiety understood the policy. She answered every question before I even finished asking it — like she’s either psychic or has unlocked Customer Service Ultra Instinct. And the follow-up? Immaculate. She checked in on things faster than my mom checks in when she thinks I’m not eating enough. Jessica didn’t just help me get insurance… she made me feel like I had a personal advisor, hype woman, and guardian angel all rolled into one. If there were a Michelin star for customer service, Jessica would have three. If there were a Nobel Prize for insurance, she’d win it unanimously. If Google allowed 10 stars, I’d give her 11. Do yourself a favor and call her. She doesn’t just provide insurance — she provides peace, clarity, and a mildly life-changing experience.

I have had great success with CGI they handle my insurance needs a do a great job of keeping me informed as to the things I need to know

I recently bought a home in Cape Coral. I needed home and flood insurance. I contacted this company and immediately was contacted by Cody Renaud. Very professional, great service and friendly! Cody took the extra steps to make sure our home is covered with the most efficient and up to date polices. I would recommend this business to anyone looking into any insurance needs!

Faith is great. I ahave had the worst luck with insurance brokers and feeling like they do not do what they say they are going to do. I have even had one shop my rate and tell me my current policy should be shopped right at cancelation and dont pay until he finds new provider than ghost me for a week. I ended up haveing to be put on high risk policy after i got cancelled!!! Faith not only stayed on top of my policy, but also shopped my policy and saved me a lot of money!

I had an excellent experience working with Cody at Chapman Insurance Group. He was polite, patient, and extremely knowledgeable, taking the time to explain all my options clearly and answer every question I had. I never felt rushed, and their professionalism made the whole process smooth and stress-free. Highly recommend their services to anyone looking for reliable insurance guidance.

I have used Dawn Hines for both my personal insurance and my Real Estate clients. She has always come up with better options for all of all of us. I wouldn’t hesitate to recommend her to anyone. Very professional and quick to respond

Had a great experience at Chapman Insurance Group today. It was a pleasure working with Sam D. to get my auto coverage costs reigned in. Sam was able to save me a significant amount of money over my old policy with another company. I felt like Sam was really on my side, and wasn't going to stop working until I was fully satisfied with a new policy for 3 vehicles saving me a bunch of money! I will recommend Sam and Chapman Insurance to all my friends and family. Can't wait to go back to see what we can do for my commercial business!

Dawn Hines is an exceptional insurance agent. As a mortgage broker she’s helped many of my clients secure affordable insurance and provided amazing service. As a policy holder, I know I have a “personal agent” I can call anytime with questions. NO 1-800 call center, unless that’s my preference! I love writing with her!

Working with Dawn Hines has been a pleasure — they’re responsive, transparent, and truly care about finding the best insurance solutions. A trusted professional I’d recommend to any homeowner or business owner.

I want to recognize Faith Fultz who worked with me to reduce my home owners insurance premium. Although she ensured that I had solid coverage, Faith took the time to reach out to the policy underwriter. My premium was reduced due to Faith dedicated services. She is kind, understanding and passionate. She corresponded with me daily. Faith put in the time and effort to meet my needs. I am grateful for excellent service.

Teresa handled everything i needed to be done in a professional and timely manner which included both car and house insurance

Faith is the best agent. She helped us to renew our home insurance and we saved $800 with our new hom insurance policy. Thank You Faith,

David is quite literally the best insurance broker I've ever had the pleasure of hiring. He took a bad situation from another company and got us better, more comprehensive coverage at a competitive price. We are extremely satisfied with his service delivery and stewardship and highly recommend anyone in SWFL looking for commercial coverage start with David first. You won't need to call anyone else.

I called because my bill was coming due. I feel that it was luck that it was Rachel that I talked to. It was done in no time at all and just so good to talk to a real person that knew what she was doing. I felt good about it when I got off the phone with her. I hope I get her every time. Kenneth H Anderson. North Port, Fl.

Great customer service and would highly recommend their services to anyone needing insurance in the Southwest Florida area!!

Maddy Schmitt is always so helpful and quick to respond. Very happy with the high level of service.

Great service by Faith M. - Her knowledge of the market and accessibility to a wide range of carriers is why I went with Chapman!

Chapman Insurance agent Cody Renaud saved me $1796 on my homeowners policy. Better coverage than what I had with Southern Oak. I now have Frontline Homeowners Insurance. Other agencies that I have contacted over the past year could only offer me polices that were more expensive. Truly remarkable services. Highly recommend. Thank you Cody

I want to say thank you to Inge Hutson. She is very professional and attentive. I got an excellent price for my home insurance. Thank you, Inge and Chapman Insurance Company. I will definitely recommend you to my family and friends 🙂

I met with Jamin of Chapman Insurance and I was extremely impressed by his professionalism, his knowledge and his honesty. He was clear, to the point and very helpful. I do not hesitate to recommend him and Chapman Insurence to anyone in need of insurance services.

Cody was amazing. He was so patient with any question I had. Great communication skills. I will always call him for any insurance needs and recommend him to everyone I know. I'm so glad I found him. Navigating homeowners insurance is truly challenging. Cody made this so easy. I did get nine insurance quotes in total. He was able to find me the best rate and was pleasant during the process. He is a true blessing.

Faith was extremely thorough conscious of our wanting to save as much as we could on our insurance and she searched and she pulled it off she did a really good job conscious of our bottom line by

Every one has been very friendly and professional. Going above and beyond to get you insured and taking care of your needs. Thank you Bri!

FANTASTIC agency!!!! We proudly work with many of their agents to complete their clients wind mitigation and 4-pt inspections. Every agent is detailed, thorough, precise and has great service! I also have some of my insurance through them and I could not be happier. Not all insurance companies are created equal and the rest are trying to catch up to what Chapman does!

Prompt and friendly service by Carly helped make my visit to the Chapman office a breeze. Thank you.

I’d like to give a big thank you to Amber Ritchie for her outstanding service. From the moment I contacted by email she was friendly, professional, and incredibly helpful. She took the time to explain everything clearly and made the entire process smooth and stress-free. Thank you.

We had a great experience with Chapman Inshuriance Group .The adjuster. Caleb is fantastic. He is responsive, kept us updated, and made the whole process very smooth. We're very happy with the service and would recommend them to anyone needing insurance

Tammy always presents a professional, courteous, helpful and caring demeanor. She is truly genuine. She goes above and beyond to help with any situation regarding our insurance a counts. In our opinion She is definitely a true asset to Chapman Insurance group.

Teresa is amazing, I was looking to get my home insured and called 3 agencies. She was so kind and got me a quote the same day for exactly what I needed just a few days before the 4th of July. The other two made me feel like they were doing a service and doing me a favor. I simply appreciate that there are still companies like this that belive in customer service. Thank You!

Amber was super easy to work with and found a plan that was better coverage for my family and way more affordable than what I was paying. Definitely ask for Amber for all your insurance needs!

KARI IS FANTASTIC!! ANSWERED ALL MY QUESTIONS?? KIND AND RESPECTFUL CARING DID THE JOB WELL!! IS SUCH A GREAT PERSON TO HELP ME AND WORK WITH ME WOW HARD TO FIND IN OUR WORLD TODAY !! DO NOT LET HER GO!! THANKS KARI FOR YOUR PERSON!! 😊😊 J S

We were customers of Chapman and State prior to the name change from the time we moved to Florida in 2014 until we moved to Virginia in June. Customer service, communication and willingness to seek out better coverage/premiums was always superior. It’s too bad that Chapman can’t write in Virginia!

Chapman Insurance Group are the most caring, compassionate and knowledgeable group of insurance professionals that I have ever dealt with. I highly recommend them.

Chapman Insurance Group has been very helpful with all of our insurance needs. Their team is very knowledgeable, very helpful, and always willing to listen and take care of matters in a very expedient timeframe. Madeline has been servicing our policy and does an awesome job. Her follow-through is second to none and she is always very positive and helpful. I would highly recommend Chapman Insurance Group to everyone for their insurance needs

Kari helped me in a very stressful situation. She was pleasant, professional, respectful. Very compassionate and helped resolve my issue overnite. Thank you Kari!

Faith, with Chapman Insurance goes above and beyond with her customer service. I was very impressed!

I recently spoke with Staci at my local Chapman office. She was extremely helpful and answered all of my questions and concerns and seemed to genuinely care about serving my needs. You should be proud to have her as a part of the Chapman family.

I had several questions regarding payment of this next year’s condo insurance policy and Sheri was able to answer them quickly and took care of payment professionally.

Kelsey is absolutely awesome! Knowledgeable, professional yet friendly. I thank her so much for her excellent service.

I can’t say enough good things about Cara from Chapman Insurance. She was truly incredible. I found myself in a bind late on a Friday—my client needed an insurance quote last minute before closing, and the lender asked for it ASAP. I reached out to Cara, fully expecting to leave a voicemail, but she picked up right away. Not only did she take my call, but she listened carefully, asked all the right questions, and was extremely patient as I gathered the details she needed. By early Saturday morning, she had provided a full home and flood insurance quote—fast, thorough, and with such professionalism. Cara went above and beyond, and I couldn’t be more grateful. Both my client and I are incredibly thankful for her dedication, responsiveness, and top-tier service. Thank you, Cara, and thank you Chapman Insurance—you truly delivered when it mattered most.

Love Chapman Insurance! We use them on our personal property and use them for getting quotes for our real estate clients, very responsive and always a pleasure to work with!

Staci Shelton was very efficient in resolving my question and helping me to pay my bill. She was friendly and very helpful.

I am so relieved that I called Chapman Insurance. Every person I spoke with was extremely helpful and Hunter (agent assigned to me) was fantastic. He saved me thousands of dollars in premiums. His knowledge of the insurance industry was evident!

Julia Jacob’s has been extremely helpful and polite. I would definitely recommend her to anyone that needs assistance with insurance.

I have been dealing with an issue for months trying to get a refund for my flood policy. I just got connected to Kelsey, who I believe is going to help me.

Inge was absolutely awesome helping to find me not only the right policy for my condo, but at a very affordable rate! Highly recommend Chapman Insurance for all your insurance needs.

I highly recommend anyone looking for insurance needs (homeowners or flood) to use Chapman Insurance Group. The customer service, response time and passion to their detailed work is the BEST! THANK YOU Cody Renaud & Faith McGrail for your expecional assistance in helping us transition our Flood policy from our previous agency office to Chapman. The work you do is flawless and so professional.

Courteous and quick quote, with super reasonable rates. Recommend highly. Teresa is your go-to insurance agent.

Staci Shelton was very pleasant and extremely helpful. My experience with her was totally positive - great customer service!!

Chapman insurance personnel were on confident and efficient when my homeowners insurance was not registering the quarterly payment with the carrier. That which I expected to be a large issue was rectified immediately. I had two agents and a supervisor speak with me to ensure my success. Also, all personnel were friendly and upbeat and professional all the way!

Shelby and past team members have been proactive about getting us reduced premiums but keeping us with solid carriers to protect us when need it most.

I want to praise Staci Shelton’s performance during my meeting with her on April 29, 2025. She addressed my questions and concerns in a professional manner. I would not hesitate to ask for her help on any of my insurance needs. Thank you for hiring such a talented and dedicated Service Specialist.

Kelsey listened to our home sale and rented back for a month and let us know how to get it done. She explained in detail. Job well done

I was very impressed with my experience with Chapman Insurance. I was changing from another agent who was no longer providing me with quality service. David provided me with comprehensive information, followed up as promised, and understood my requirements. They saved me money and got me better coverage.I was happy to do business with them, and will use them again as needed.

David P with Chapman provided EXCELLENT service in providing competitive insurance quotes for our commercial property, Green Office Park. He was able to answer all our questions promptly and helped to provide professional direction for our insurance needs. We are a very happy customer!!

Chapman Insurance Group is beyond amazing!!!! They go above and beyond for you. They make you comfortable with your insurance purchases and Jeff Abraham is incredible with helping solve your problems!

A problem I had with my auto insurance was handled promptly and professionally. I would especially like to commend customer service representative Madeline Schmitt, who followed up with me various times to make sure everything was taken care of. Thanks so much!

Jeff is a really good agent. We have been with Chapman for close to 8 years...I wouldn't have any other broker.

Thank you, Kelsey Williamson for assisting me in finding a much lower price for my auto insurance. Appreciate your professional and friendly assistance.

The agent took time to research our property and come up with coverage from a highly rated insurance company.

Mattie was Excellent in updating Auto Ins due to new used car addition and informing us to keep old car on insurance till sold, just to keep safe, even though it was and will be off the road and parked. Her suggestions made sense and we appreciate her input.

Mattie gets five stars from me. SHE was very polite, knowledgeable and professional Didn't get no run around got all my needs taken cars of very quickly Five stars to Clark ins agency

Kari was a pleasure to work with. She took her time to answer all my questions. I would recommend her to anyone, friends and family.

We came into an unexpected situation with our auto insurance today and Faith was able to help get it resolved. She was super pleasant, professional and very knowledgeable. It was a pleasure working with her and Chapman is lucky to have her!

Faith is wonderful. She is the perfect mix of cheerful, quick and professional. I highly recommend Chapman!

Madeline Schmitt is by far the most knowledgeable person I've talked to at CIG. Her attention to process and detail were fabulous. The information she provided was exactly what I needed. I was 100% misinformed by the CIG office staff in Port Charlotte. After multiple visits and communications with their staff I can only conclude that they are either misinformed of too lazy to take care of the clients. They have zero credibility and frankly just don't want to be bothered. Madeline explained the process and follow thru and her information is accurate. Thanks to Maddie!

I would give them 10 stars great service ! I worked with Julia she made sure I was taken care of from start to finish ! With Chapman I saved on my homeowners insurance ! A million thanks to Julia for the outstanding service !

We recently moved our Auto and Homeowner's insurance to Chapman Insurance Group. Teresa H. made the process seamless, and saved us a consider amount of money. We would very much recommend Teresa to anyone shopping for their insurance needs.

Chapman Insurance Group has done a great job handling my homeowners and auto insurance policies. Teresa reviewed my policies and made sure that I fully understood what coverage was needed. Can't say enough good things about my experience. It was a pleasure working with her.

Frank is an excellent agent! Helped me with his great customer service and profound knowledge of insurance markets.

Thank you Teresa Hutchings for all your help. You made buying insurance for our cars so easy last year and now insurance for our new home. You are always a pleasure to work with us!

I can’t say enough about the Chapman Group. The care and attention to every detail that they gave us during our crisis spoke volumes about their character and their outstanding quality of service, Just when my family and I needed them the most. Again, Thank you!!

We were so please when Teresa was able to get us the same coverage at a significantly lower rate. She was great to work with.

My husband & I recently went through Kelsey Williamson and she was very diligent and speedy in response in helping us find the best coverage for our needs! Such a pleasure to work with, I would recommend her every time!

Kelsey was very helpful and informative. Would recommend anyone to Chapman insurance if you want a great experience.

We have been working with Jenn Baxter for 8 years. She always puts in the work to find us the best coverage and is always available to answer any questions.

Highly recommend Chapman! Jaime provides outstanding service & answered all questions I had. She is a pleasure to work with!

Sherri was excellent, very efficient and communicated very well. Very smooth transaction. Thanks Derek Rau

Great Company and Very Professional! Helped me out through every step of the way! Jenn Baxter was knowledgeable and nice to work with! Great team in Punta Gorda!

Jaime provided excellent & professional services and I highly recommend Chapman for all your insurance needs.

Hello, my name is Cester Williams. I would like to show my appreciation to Daniela Montejo. Daniela Montejo was very professional and caring when I spoke with her. She answered all the important questions I asked. Her kindness goes beyond comprehension. Sincerely, Cester Williams

Daniela Montejo Is The best!! Great service also made sure everything got done for me !! Very Happy with my experience 🙂🙂🙂🙂 Thank You Chapman 👍🏽

Chapman Insurance always provides outstanding service. They will shop insurance quotes, respond to questions rapidly and all agents are friendly and knowledgeable.

David Portuondo is an excellent agent. He researched the available choices very thoroughly to get us the best policy. David was very patient with answering the numerous questions and additionally provided information and options that helped us make our decision. Over the last several decades, we have needed insurance for several residential, investment and commercial properties. We can categorically say that David is the best agent that we have worked with. His follow up is beyond superb both with replying to emails and returning calls, and at times even after-hours. We highly recommend him. He will look out for your interests and give you sound advice.

I have had the pleasure of insuring my Punta Gorda home with Chapman Insurance Group for 10 years. They have always provided excellent service and worked hard to find the best insurance value for me. Stacia in particular provided outstanding service. I highly recommend them.

I received wonderful help from Jennifer at Chapman. She researched my issue and got back to me quickly with just what I needed - and by text too!

Frank Spinelli was incredibly helpful and extremely knowledgeable with every question i had for him. He got me an incredible rate and a great overall experience. I would recommend him to anyone looking for insurance

Frank is incredibly charismatic and made the whole process of reviewing my home insurance a breeze. He not only found me better coverage but also saved me money in the process. His energy and expertise really stand out—if your renewal is high, he’s the guy to call!

My customers were very happy with Clay's service. He was Quick with proposals and excellent with clients for real estate partners! Use Clay at Chapman Insurance.

Jamie McKenna handles our account at Chapman Insurance Group. She is great to work with. We appreciate Jaime's professionalism and responsiveness. We recommend Jaime without qualification.

Worked with Frank...He was awesome! Saved us about $2,000+ on our Homeowners and about half of what we were spending on our Car Insurance!!! Call them!

Chapman Insurance provides the personal, professional, touch we were seeking. The attention to providing exactly what we needed is second to none!

Ben Miller and the rest of the staff at Chapman Insurance were the best. They took care of all of our flood related needs.

Very professional office with knowledgeable, kind and patient staff who are very helpful and not pushy. They also keep me informed and updated often. I have switched from a different company and am very satisfied.

Knowledgeable Owner and Agent. Attentive, understanding, customer focused. Good people providing good service.

Jaime was great! Promptly answered emails and calls and even helped me finalize coverage on a weekend!

The whole process of finding a quote was super easy. Ask for Karina, she was helpful, patient and kind !

Corey and the CIG team is now saving me $511/month with my home insurance ! Attentive, FAST, and most importantly, they followed-through. Life got easier with a phone call. Enjoy the feeling, call them. Robert Naples, Florida 🌴

Over the last several months, we have had nothing but issues with other insurance agents (clearing houses) not responding to our calls or emails and basically pricing us out of their markets. We get a chuckle out of your Chapman commercials and decided to give them a try. Chapman Agent, Corey Lieb out of Naples, Florida, immediately followed up with us after I sent in a quote request and was an absolute delight to work with, even when I altered my request! He was incredibly patient and listened to me rattle on even though I am certain he had more important work to do. We will be referring Corey and Chapman to everyone we know who may be looking for insurance in the future.

I dealt with Jamie Miholovich initially. She was very professional and attentive. She was the one who directed me in the right direction. For auto insurance she directed to Clay. He send me quotes with my auto policy. She also helped me with medical insurance. Directed to the representative I can deal with that. Every time I had a question, if she didn’t have all the answers she would direct to the person who could help me. Extremely helpful. Even after she directed me to right people. She followed up with me to make sure I was taken care of. Excellent customer service. Would recommend Chapman just because of Jamie. Can’t say enough about her.

Jamin Eastman at Chapman Insurance Group is hands down the most knowledgeable home insurance professional salesperson I've ever had the pleasure of working with. Jamin's expertise in the field is unparalleled, and his commitment to staying up-to-date with the latest industry trends and regulations is truly commendable. What sets Jamin apart is not only his deep understanding of home insurance but also his passion for sharing that knowledge with others. Jamin goes above and beyond by teaching classes to real estate agents, empowering them with the insights they need to better serve their clients. Jamin’s dedication to education and customer service is evident in every interaction, making him a true asset to anyone navigating the complexities of home insurance. If you're looking for an insurance professional who is not only knowledgeable but also genuinely invested in your success, look no further than Jamin Eastman.

Sheri in billing was incredibly kind, patient and helpful today. I have nothing but positive interactions with the team @ CIG! Highly recommend for your insurance needs.

Nice people, good customer service. I missed my premium payment and was able to renew it several days after just signing no loss statement and making the payment. That's it. Simple, fast, no question asked. Thank you Chapman Insurance team.

We are new customers and referred by our Realtor. Jamin did a great job and took time to explain the coverages. Awesome rate and experience.