Featured Review

What Our Clients Say

Chapman Insurance Group
Excellent
4.7
kim heeseman
kim heeseman
Mary Kay with Chapman insurance is a wonderful person to deal with , she answered every question I had and responds every time I call, in today’s business world it’s hard to find someone you can completely trust
Patricia Hettinger
Patricia Hettinger
Faith has been very efficient and responsive. I’ve greatly enjoyed working with her. We had to navigate switching Agents/companies but keeping our same insurance company. She made it very easy and didn’t mind my questions.
Melissa Nelson
Melissa Nelson
CORI PURVIS has gone above and beyond to help us with our new homeowners insurance policy. She has been easily accessible and very informative. I am so appreciative of all of Cori’s hard work, help, and time that she has given us. Great customer service! I’m so happy Cori is our agent! If you are in need of a new insurance agent, look no further, give Cori Purvis at Chapman Insurance Group a call!
Jennifer Capps
Jennifer Capps
Cody with Chapman Insurance did a great job in helping me with my auto policy. Thank you for the great service you provided Cody!
Lin Friedman
Lin Friedman
Faith at Chapman is AWESOME. She gives 300% to everyone and finds the best plan for each person -- no cookie-cutter policies from Faith. She's the best!
Leonard LaVoy
Leonard LaVoy
I don’t give many 5 star reviewed but Cody Renaud deserves every one of them. Cody always answers e-mails asking questions promptly & keeps me up to date with all of our policies.Len
Holly Houska
Holly Houska
Faith was a great help in getting home insurance rapidly to meet our closing deadline. Highly recommend!
A Ruiz
A Ruiz
Faith McGrail is outstanding! Her expertise, attention to detail, and genuine care for her clients set her apart. She made the entire process simple, stress-free, and perfectly tailored to my needs. If you want the best, Faith is the one to trust!
sandra ruffalo
sandra ruffalo
I had the most satisfying encounters with Logan. I presented him with an immediate need due to condo management change. While I could supply my info of course, I could not supply the info on inspections etc that our management company possessed. He followed through again and again to fi ally reach them. They had not followed through. He kept me updated thru the continuing calls. He was always professional yet personal and personable. I have already recommended him to another contact. I love my agency in Wisconsin who cannot cover Florida property. Their counterpart here could not cover my unit due to its age but Logan persevered and found coverage at far far less than state recommended agencies.Extra points to him as all this occurred during the holidays. I would give him 10 stars but I can't find any on this review.
Steve Meyer
Steve Meyer
Faith returned my calls in a timely manner, she was very professional and new the business inside and out.. Faith worked with me on my home as well as my auto. Saved me over a $1,000 on the home and $350 on my auto..Her customer service is second to none!! I will highly recommend her to anyone that asked for a recommendation..Steven M.1/2025
Chelsea Barber
Chelsea Barber
We have been with Chapman for a few years now and have only good things to say! The insurance industry is typically a headache for me as a consumer, but their office has made every step of our insurance journey simple. Big thank you to Cori who is our go-to whenever we need anything!
Shelly Hobbs
Shelly Hobbs
Any question I've had has been answered promptly and professionally! During the recent Agent of Record change with NFIP, Faith was very respectful and guided us through the process effectively and efficiently - thank you!
Scott Luckey
Scott Luckey
Faith McGrail has made my insurance needs an easy, stress free experience. Faith has always been prompt and follows through every aspect of acquiring insurance through Chapman.
David DeStefano
David DeStefano
Faith was awesome. She was Refered to me by a friend and real estate agent. Wow. She took my call and was very nice. Helped me get a policy for my truck while I was in a pinch at the DMV.Thank you so much
Ken DeMario
Ken DeMario
I don't think I could have picked a worse time to ask for help with my car insurance. I left a message over the holiday(s) and even though I am sure they were desperately trying to catch up with all the other customers , B.W. took all the time I needed to understand my options and she was happy to replace all the documents I had requested with ones that better fit my needs. Thanks!
Bryan Christle
Bryan Christle
Attentive & Excellent Service from Agent Julia Jacob's. Use Chapman Insurance with confidence for both Home & Auto if you want an Agency who really Communicates with you
Kevin Kevin
Kevin Kevin
Faith was great in answering all of my questions and making the on-boarding process smooth and easy. Im glad we adopted around as out new premium from our old insurance carrier was outrageous this coming year. Faith was able to help us find and bundle policies together and save a great amount. We look forward to working with Chapman Insurance and hope the claims process is just as smooth. Time will tell tell here in Florida...
Carol Weatherby
Carol Weatherby
Logan was very helpful in all aspects of our conversations. Very easy to talk with and answered all of my many questions.
Frank R
Frank R
Kim Cruz did an excellent job helping us with our homeowners insurance renewal. We have come to rely on Chapman Insurance Group and they perform at the highest level.
Angel Apolinaris
Angel Apolinaris
I can’t say enough about Faith @ Chapman… hands DOWN the best experience I’ve had from an agent … definitely not a punter or passer …meaning no brush off or keys to another hidden tunnel here. She will follow and Remedy your concerns ALL THE WAY!!!
Grace Dersa
Grace Dersa
Great experience. Got an answer the first time I called. Very knowledgeable, Sam walked me through everything. Extremely professional. Would highly recommend for your home insurance needs.
JOHN RASMUSSEN
JOHN RASMUSSEN
Chapman always gives me personal service. I can always get an agent on the phone that answers my questions immediately. No red tape to go through which is very refreshing. Fast responses, very professional and friendly. Excellent coverage. Why go anywhere else. Thank you Cori for your assistance, as always!!
Rich Bassford
Rich Bassford
Sam was very quick to respond and did a great job for me. I appreciate that he explained everything to me. 5 Stars for Sam!!
Bill Welter
Bill Welter
Maddie was very prompt,though,detailed. She is a true asset to your agency. I look forward to working with her in the future!
Anne Corn
Anne Corn
Very pleased with doing business with Jesse and the Chapman Insurance Group!I always felt my concerns were fully addressed.
David Dachenhausen
David Dachenhausen
Always knowledgeable, always helpful, always goes the extra mile, thank you so much for you time and help.
Christy Demond
Christy Demond
Chapman Insurance representative go above and beyond to help save their clients $. Cori at Chapman helped me save an additional $330 on kids auto insurance by having good grades in College.
Michelle Perez-Macias
Michelle Perez-Macias
I called Chapman searching for homeowners insurance. Faith was patient, explained my options, and found me a policy that suited my needs.
dan richards
dan richards
Kim Cruz was very helpful when I called to have some questions answered about Manatee exchange. She gave me the my premium for the year and the coverage amount.
Mary Martindale
Mary Martindale
David was very helpful and securing a very competitive auto policy for our company. I highly recommend Chapman Insurance group for any of your insurance needs.
Dale E. Copping
Dale E. Copping
Chapman has performed very well for my insurance needs over a decade. Far above all providers in today’s volatile market. Go Chapman go!
Gordon Campbell
Gordon Campbell
I love me my Chapman's! Been with them since 2019. ZERO issues. Always get very fast quick courteous professional and friendly response, done right the FIRST TIME from their staff whenever I need 'em! Thank you so very much. God bless, Merry Christmas! Happy Prosperous New Year to EVERYBODY EVERYWHERE!!!
Albert Gress
Albert Gress
Excellent quality and timely service. As a first time home buyer in the Fort Myers area, this is the insurance company to work with. Sam Dias is an excellent broker who provides good on point comparative quotes in what is becoming a challenging cost. Thumbs up for Sam and Chapman!
Byron Pappas
Byron Pappas
RJ has been excellent to work with. He always has exemplary customer service as his goal, and he delivers. RJ has provided me both auto and homeowner insurance. I highly recommend RJ and the team to provide your insurance needs!!
Wendy
Wendy
I received our quote quickly and Maddiewas kind enough to follow up with me to make sure it was taken care of !
Diane Everhart
Diane Everhart
Tabetha at Chapman Insurance Group does my home and auto, and my son's auto, and my daughter's home. I can't say enough GREAT things about Tabetha. She was patient (not my forte), helpful and amazing. I got great rates, service and follow up from Tabetha and would encourage everyone to reach out for that "second opinion". You will not be disappointed.
Carrie
Carrie
Working with everyone at Chapman Insurance Group is wonderful. I had great service with Sunnie for my car insurance and Jesse for my homeowner's policy. I refer friends and clients to Chapman for their insurance needs!
charles bishop,jr
charles bishop,jr
Today we had an insurance meeting to go over coverages. We met with Briana who was professional and knowledgeable. We left knowing we have the right coverages for whateverfuture issues might arise.Thank you!
Mark
Mark
I contacted Chapman Insurance and interacted with Faith Mcgrail who gave me a quote.While I did not choose them as my provider, I was pleased with my experience with Faith,she was courteous,experienced,and very professional in my phone interaction and definitely an asset to your company.
Amanda Baker
Amanda Baker
Faith is hands down an Amazing Insurance Agent!! She takes great care in building plans based on your needs and is super knowledgeable and helpful!!
Trena Baker
Trena Baker
I apppeciate keeping on top of our insurance needs and contacting me with alternative solutions when our premiums increased. Changing companies was seamless. Thanks so much.
Richard De Pauw
Richard De Pauw
Cody Renaud was my agent. I was very pleased with the way he provided prompt responses to my queries. His advice and feedback was advice was informative and appreciated.
Ashley Jeffries
Ashley Jeffries
Great service. Tabetha is amazing. She gets back to me in a timely manner. Always answers my questions. I feel like family
Brian Benedon
Brian Benedon
Faith is amazing! She looked over my policy to ensure I have the best coverage and rate. She was able to save my brother in law hundreds per month on his policy he was overpaying for!I highly recommend giving faith a call!
Jennifer Orlowski
Jennifer Orlowski
Logan Urban did a great job! He listened to our needs and found us a great plan. I will definitely recommend his services for my family and friends.
Jason Nightingale
Jason Nightingale
Tabetha Ventura was amazing helping me switch from regency to Chapman. Fast, effective, and no issues Thank you!!
Roger Kokalares
Roger Kokalares
Was concerned about receiving my cancellation check. Maddie was kind and concerned. And gave a follow-up call after the weekend to check if I had received it..
Charles Seip
Charles Seip
Have used Chapman on a second home insurance coverage. The ladies are always helpful and help me get the coverage I need. I’m happy with the service and the coverage.
Rosanna Fusco
Rosanna Fusco
We’ve been with Chapman since we bought our first Florida home over 10 years ago and have always received great service. We’ve had many great advisors over the years and they’ve always worked hard to get us the best rates. Most recently Aimee was a great help with my second home and golf cart! I would highly recommend Chapman!
Ivan Davidson
Ivan Davidson
Excellent service from Jennifer Baxter went the extra mile to get our policy done for our new home purchase.
Jonathan Oliveros
Jonathan Oliveros
I highly recommend Sam from CIG. If you need a quote for home insurance he is definitely the agent to go with!
J. Antoinette
J. Antoinette
I received wonderful help from Jennifer at Chapman. She researched my issue and got back to me quickly with just what I needed - and by text too!
Rick Jacobs
Rick Jacobs
We love CIG! They are attentive to all of our insurance needs and Julia is great. She answers our calls, texts and emails, no matter what time of day we reach out.
DMW DMW
DMW DMW
Wonderful service, prompt return of phone calls, friendly, knowledgeable and great experience overall. We love Julia! She is awesome!
Jeanne Winiecki
Jeanne Winiecki
Cody was wonderful to work with.He listened patiently;explained what he could, researched what he didn’t know and went tight to work, fixed it and was so kind while doing it. No BLAH, blah, blah… just plain fixed it. What a great experience ( and saved me some money!).
david wilson
david wilson
We are very pleased with the help of our agent Dawn Hines. Dawn is always attentive to our insurance needs and shops for the best available insurance at the best available price. Whether auto, boat or home owners insurance, Dawn has always provided excellent service. Thank you for your help
NANCY GAMBLIN
NANCY GAMBLIN
Kari Upchurch was professional and courteous when I called to initiate a claim. She guided me through the process and a claims agent was immediately assigned and a rental car authorized. Thank you, Kari!
Don Pappa
Don Pappa
When it was time for our annual policy renewal, we were fortunate to be working with Kelsey and the professionals at the Chapman Insurance Group. Not only is Kelsey professional, she is also persistent. She did not stop working until she was able to secure us the best rate for us. Thank you!
Larry Clements
Larry Clements
The Chapman Agency has always been very helpful with my property and casualty insurance needs. I recently had the opportunity to work with Dylon on my auto renewal. He was very knowledgeable, professional, and personable. He was able to provide me with all the necessary information to renew my policy. I would recommend Chapman and Dylon specifically for any insurance needs you might have.
Fred Mann
Fred Mann
Sam Diaz was very helpful in replacing our insurance he literally saved us thousands of dollars so thank you to Sam
David Licht
David Licht
I appreciate the quick response from the agents at Chapman Insurance here in South West Florida. I live in Estero, but own several rentals. I am the president of an HOA and Chapman handles our insurance. This is a great company, made great my its employees friendliness, professionalism and service.
Merlin Black
Merlin Black
After my auto insurance annual premium more that doubled, Chapman was able to shop our coverage and found it for less than we were paying prior to our increase with SafeCo.When we cancelled with our other agency they didn’t even act like they cared.So happy we made the switch. We moved our home and boat as well.
Thomas MacKenn
Thomas MacKenn
I had a friend that felt like she was getting ripped off by her insurance agent. I put her in touch with Faith McGrail at Chapman Insurance and Faith took the time to listen to my friends needs, and proceeded to give her even better coverage for less money that she was paying previously. When it comes to insurance, their is nothing better than an agent that listens to your needs, instead of pushing what they want to sell you! I highly recommend Faith McGrail!
RUSH KARAT Corp
RUSH KARAT Corp
Frank Spinelli was incredibly helpful and extremely knowledgeable with every question i had for him. He got me an incredible rate and a great overall experience. I would recommend him to anyone looking for insurance
Cybelle Nguyen
Cybelle Nguyen
Chapman Insurance has been taking care of my insurance needs for the past 4 years. They are very efficient, professional, and thorough. I would definitely recommend their services to friends and family.
Lisa K
Lisa K
Even though Krystal has changed positions, she is always available and willing to help with our insurance questions and needs. She provides great customer care and is truly a pleasure to work with. Krystal is a real asset for Chapman Insurance!
Tristan Reed
Tristan Reed
Frank is incredibly charismatic and made the whole process of reviewing my home insurance a breeze. He not only found me better coverage but also saved me money in the process. His energy and expertise really stand out—if your renewal is high, he’s the guy to call!
Charlene Finlay
Charlene Finlay
Faith Mcgrail at Chapman Insurance always goes above and beyond, she is so knowledgeable and I am so happy with her services. I would highly recommend to reach out to her if you are interested in insuring your valuables!
Beach Girl
Beach Girl
Best insurance company around. They are always willing to help, do research, send documents, answer questions. They also have the best marketing too! 👍
Judy Bangle Skeese
Judy Bangle Skeese
Briana spent time finding us the best price in home insurance, and after all that she helped with the renewal of my auto insurance. If you are looking to change company’s give Chapman a call and request BRIANA‼️
Lora Merrill Sells Naples
Lora Merrill Sells Naples
My customers were very happy with Clay's service. He was Quick with proposals and excellent with clients for real estate partners! Use Clay at Chapman Insurance.
Russ Everson
Russ Everson
Chapman insurance gave me a lot of different options with my insurance coverages. They came to me with several options that were better than my existing ones. RICHARD worked very hard to make sure he came up with policies that worked for me. I highly recommend Chapman insurance company.
Margie Birch (Cape Coral Paradise Found)
Margie Birch (Cape Coral Paradise Found)
Cara and Chapman Insurance is always responsive to questions and concerns. I have used them for many years for my Homeowners insurance and always recommend them to feiends and family.
Lala G
Lala G
Cody at Chapman ALWAYS responds and has an answer that EASILY resolves my issues every single time. Always fast and friendly - it’s like having my own personal insurance concierge - he’s the best!!!
brittany slack
brittany slack
Faith is a great resource to all things personal insurance! Great customer service and attention to every customer is unmatched 10/10 recommend
Jeffrey Hester
Jeffrey Hester
Great company that has helped me with all of my insurance needs. Jeff has been knowledgeable and understanding of my needed changes. Look forward to working with them for years to come.
Martin Samuels
Martin Samuels
Jamie McKenna handles our account at Chapman Insurance Group. She is great to work with. We appreciate Jaime's professionalism and responsiveness. We recommend Jaime without qualification.
Janet Z
Janet Z
Worked with Frank...He was awesome! Saved us about $2,000+ on our Homeowners and about half of what we were spending on our Car Insurance!!! Call them!
Greg Thomas
Greg Thomas
Chapman Insurance provides the personal, professional, touch we were seeking. The attention to providing exactly what we needed is second to none!
Matt S
Matt S
The Chapman Team has always been responsive and helpful when seeking the best coverage options. I appreciate having help when navigating the challenging insurance market in FL.
Bev Stokes
Bev Stokes
Was please the inspector made a on site visit to complete this requirement. She was friendly, and efficient. Outstanding.
Lisette Geraci
Lisette Geraci
Ben Miller and the rest of the staff at Chapman Insurance were the best. They took care of all of our flood related needs.
Laura Messina
Laura Messina
Very professional office with knowledgeable, kind and patient staff who are very helpful and not pushy. They also keep me informed and updated often. I have switched from a different company and am very satisfied.
Ludmilla G Wells
Ludmilla G Wells
Knowledgeable Owner and Agent. Attentive, understanding, customer focused. Good people providing good service.
Carlos Quintero
Carlos Quintero
Jaime was great! Promptly answered emails and calls and even helped me finalize coverage on a weekend!
Steven DeBona
Steven DeBona
Cody and Aimee are a great team of advisers and super responsive. Thanks for the great service! They were even kind to me when I had to leave for price. I will always give them an opportunity to requote my insurance needs.
Michelle Peralta
Michelle Peralta
My customer service rep, Briana Washington, was so helpful and attentive to what I was looking for regarding my auto insurance. I appreciated her responsiveness and attention. Aimee Krejci was also very nice and happy to help me with any questions I had regarding my quote. Thank you to both these ladies for your help!
john haneiwich
john haneiwich
I'm always treated with the utmost respect. always get my questions answered in a timely manner. And my go to person/agent Kim Cruz is top notch
Frank Grimaldi
Frank Grimaldi
This company has an amazing staff in all departments. Starting from the front desk and on. I used them for Auto & Commercial policies. I could be standing at the DMV and they quickly they help me to get them the information needed. During the shut down their staff worked from home and was super professional.
Robert Liss
Robert Liss
Bri Washington did tremendously well in getting my new insurance locked in at a very good rate. Kudos to Chapman for being there!
Mark Rittenhour
Mark Rittenhour
I'm completely satisfied with Chapman Insurance Group. Kendall worked hard to find the best policy for our needs. I would definitely recommend Chapman.
Pat Gratz
Pat Gratz
Hunter was great to work with. He was extremely patient with us as we asked numerous questions. He explained things in understandable terms. Have already recommended him to family & friends.
Mary Costello
Mary Costello
Agent Kim Cruz worked hours to find me insurance coverage for my home and car that I could afford and was comfortable with the coverage
Kayla Marie
Kayla Marie
The whole process of finding a quote was super easy. Ask for Karina, she was helpful, patient and kind !
Tammy Sparger
Tammy Sparger
Have used Chapmam for many years, but recently have found an agent so kind, patient and helpful that I had to write a review. Kim Cruz was able to help me when I ran into some issues with my recent insurance policies… Kim was so caring, understood what I needed and was able to commit to helping me and following through to get it done correctly. She knows her business and makes you feel like she cares and that your insurance is important to her personally. Can’t say enough great things about her and how she kept me from losing faith not only in Chapman Ins, but in customer service in general.
Amy Labrie
Amy Labrie
Dawn is an amazing professional! She is so knowledgeable, patient and understanding in helping to navigate all insurance needs! I highly recommend Dawn!
Linda Weiss
Linda Weiss
I’ve used Dawn Hines at Chapman Insurance Group several times for new buyers. She always found them the best insurance at the best rate. I’d never use anyone else
Sarah Klotzbach
Sarah Klotzbach
I am a realtor and Travis has not only helped my husband and I with our insurance but several of my clients have used him as well. Great experience every time. I wouldn’t go anywhere else! Thank you Travis and Chapman team!
Peggy Zachritz
Peggy Zachritz
James Murphy is very compassionate and professional. He truly wants to get you the best insurance deal possible. I highly recommend him as a great insurance agent
jay wright
jay wright
Travis Thawley has always been very helpful with all my business and personal insurance needs. He is very responsive to any questions or concerns I have. I trust him. The Chapman Insurance Group has taken care of me and I would recommend.
Michael Bergmann
Michael Bergmann
Travis Thawley always does a wonderful job with well thought out quotes that keep in mind the my needed coverage, from the most trusted insurance companies, at the lowest premiums. Thank you!
Patti Hansen
Patti Hansen
James Murphy was extremely helpful in obtaining homeowners ins. at a disastrous time after hurricane Ian. PM Hansen an appreciative neighbor
Lauren Lindsey
Lauren Lindsey
Travis did such a wonderful job helping me find an affordable insurance option. He went above and beyond in his communication, keeping me updated every step of the process. I highly recommend Chapman Insurance Group!
Danielle Leffler
Danielle Leffler
I use the Chapman Insurance Group for personal and commercial. The team is exceptional with both. I appreciate the first class service and fast response times. Can’t recommend the team enough!
John Miller
John Miller
I work with Travis Thawley. He is fantastic. He meets all of my insurance needs and ensures that I am well taken care of. His customer service and responsiveness is second to none.
darlene Parsons
darlene Parsons
I reached out to Mary Kay for some assistance on a commercial property i was working on getting condo approval on. It appeared that our initial request got lost within the system. I was able to directly locate the Rep; MaryKay, for property in question, advised her of the issue and she jump right on it and provide the additional information needed, and she was very responsive, nice to communicate with a positive attitude, and just got the job done. Great Job.... Mary Kay
Robert
Robert
Corey and the CIG team is now saving me $511/month with my home insurance !Attentive, FAST, and most importantly, they followed-through. Life got easier with a phone call.Enjoy the feeling, call them.RobertNaples, Florida 🌴
Donna Nutley
Donna Nutley
Richard “RJ” Jacobs was very helpful, knowledgeable, responsive and found us a home owners insurance policy for substantially less than what we were already paying! Definitely recommend working with RJ!
Melissa Patton
Melissa Patton
RJ Jacobs was a pleasure to work with. He got a policy that was perfect for what I needed and was able to get it done quickly! Very responsive and easy to communicate with. Thanks!
Laurie Livingston
Laurie Livingston
Over the last several months, we have had nothing but issues with other insurance agents (clearing houses) not responding to our calls or emails and basically pricing us out of their markets. We get a chuckle out of your Chapman commercials and decided to give them a try.Chapman Agent, Corey Lieb out of Naples, Florida, immediately followed up with us after I sent in a quote request and was an absolute delight to work with, even when I altered my request! He was incredibly patient and listened to me rattle on even though I am certain he had more important work to do.We will be referring Corey and Chapman to everyone we know who may be looking for insurance in the future.
Norma Frashet
Norma Frashet
I dealt with Jamie Miholovich initially. She was very professional and attentive. She was the one who directed me in the right direction. For auto insurance she directed to Clay. He send me quotes with my auto policy. She also helped me with medical insurance. Directed to the representative I can deal with that. Every time I had a question, if she didn’t have all the answers she would direct to the person who could help me. Extremely helpful. Even after she directed me to right people. She followed up with me to make sure I was taken care of. Excellent customer service. Would recommend Chapman just because of Jamie. Can’t say enough about her.
Rebecca Guttery
Rebecca Guttery
Cara worked through a difficult situation during loan closing crunch time and was able to find us a solution!
Wilson
Wilson
As a new Florida resident, I was at a loss when purchasing new insurance for my condo and vehicle. Sam was so patient with my questions and explained everything thoroughly, making a stressful situation so much easier.
Gordon Campbell
Gordon Campbell
My Chapman family of brokers and administrative staff are the best! They are extremely proactive, reactive and supportive when I reach out for help! Thank you so much for being there when we need you! All the best to you and your families, be safe, healthy and prosperous!
Whitaker Musick
Whitaker Musick
Wonderful experience past and present. Excellent customer service when i have questions from Lydia and Excellent billing support from Sheri M.
Tom Bolt
Tom Bolt
First experience with this agency. Brittany did an outstanding job and followed up on all my concerns. Looking forward to working with them on my insurance requirements.
Jerry Elam
Jerry Elam
Thank you Chapman Insurance and agent Hunter Grady for finding me a homeowners policy in Florida. After receiving a cancelation notice from my previous insurer and many failed attempts at finding a replacement, I heard about Chapman Insurance from a positive comment to a post I had on the NextDoor app where I explained my situation and the need to find an insurer. Hunter went above and beyond in searching for a company that could provide comparable coverage to what I had and at a price I could afford. He was knowledgeable, insightful and considerate of our need to obtain coverage in a timely manner. I highly recommend!
Pamela Joanne Carroll
Pamela Joanne Carroll
Jamin Eastman at Chapman Insurance Group is hands down the most knowledgeable home insurance professional salesperson I've ever had the pleasure of working with. Jamin's expertise in the field is unparalleled, and his commitment to staying up-to-date with the latest industry trends and regulations is truly commendable. What sets Jamin apart is not only his deep understanding of home insurance but also his passion for sharing that knowledge with others. Jamin goes above and beyond by teaching classes to real estate agents, empowering them with the insights they need to better serve their clients. Jamin’s dedication to education and customer service is evident in every interaction, making him a true asset to anyone navigating the complexities of home insurance. If you're looking for an insurance professional who is not only knowledgeable but also genuinely invested in your success, look no further than Jamin Eastman.
Martin Graf
Martin Graf
Chapman Insurance and especially Richard (RJ) Jacobs were more than helpful when we were shopping for a new home insurance policy. We had the feeling they are not trying to sell us the most expensive policy but one that hits our needs. Great Service!
kristy davis
kristy davis
Sheri in billing was incredibly kind, patient and helpful today.I have nothing but positive interactions with the team @ CIG!Highly recommend for your insurance needs.
Phillip Keith
Phillip Keith
Kim from Chapman is a pleasure to deal with! Experienced, knowledgeable, friendly, and always follows up quickly!
El
El
RJ from Chapman insurance just helped me get a really good deal and reduce my cost of car insurance significantly. (vs S.F.)I actually decided to go with Chapman after their most recent commercial, regarding the “certain year car with the fender style only made that year.”That locked me in.I’m happy with my choice and recommend others make a switch if you feel like you’re paying too much else where.RJ was great, and he made it super easy to understand breaking down the coverage and amounts.
Angela Vannucci
Angela Vannucci
Richard was so incredibly helpful during our insurance selection process. He was patient, thorough, and offered solutions to fit our needs. We've worked with Chapman for a few years and always had a great experience, but Richard's customer service is definately 5 star!
George Davis
George Davis
My wife and I work with Dawn Hines at Chapman Insurance Agency. She is professionally warm and kind. She is gracious with our questions, concerns and needs. When needed, she gives us her full attention and all matters are addressed well. Dawn Hines is a true asset to Chapman Insurance Agency.
Charlie McIntyre
Charlie McIntyre
I had a great experience with Dawn at Chapman Insurance. I needed both Auto and Home Insurance. She was very knowledgeable and patient helping me through the process. It was good to have someone who is looking out for my best interest on something so important such as Auto and Home Ins. She helped me meet the deadlines I had, and has excellent communication skills.
Julie
Julie
Richard Jacobs was very helpful and responsive in both our search for homeowners insurance ( after Ian) as well as auto insurance. Would recommend!
D Kitzens
D Kitzens
For all your insurance needs look no further than them Chapman. RJ handled her case so professionally and promptly. RJ saved us half of what we were paying from our previous insurance company and treated us like family. You can’t go wrong with RJ from Chapman for all your insurance needs.
Pete Milisci
Pete Milisci
Cara was so awesome to work with. She saved me over $2k on my homeowners insurance policy. She responsive and very knowledgeable. I would give her 10 stars if it would let me.
Sandy Schildwaster
Sandy Schildwaster
I want to give a shout out to my agent, Kim Cruz with Chapman Insurance Agency! She goes above and beyond! Kim responds to my emails and phone calls the same day she gets them, even if it's an evening email. She has been so helpful as I try to navigate this thing called Florida insurance. She is so knowledgeable and helped us find affordable solutions to any problems we had with the cost of homeowner's and flood policies after Hurricane Ian. I would highly recommend her as an agent to anyone who asks! Thank you, Kim!
Angie Hewes
Angie Hewes
Brittany provided excellent customer service. It was a pleasure doing business with Brittany and Chapman Insurance. She found me the best rates and customized my insurance quotes to fit my budget and personal needs. I would recommend anyone who would like the same excellent experience to reach out to her. Thank you Brittany!
Jim Bougoulas
Jim Bougoulas
I would like recognize Travis for going above and beyond. We are under construction on our new home and requested a flood insurance estimate from Chapman Insurance Company. When we received the policy estimate, we were very surprised by the annual cost. I immediately connected with Travis and he spent time explaining all the details of the estimate and the reasons why the estimate was so high. However, he did not stop there, Travis took the initiative at 4:45pm on Friday afternoon to dig into the reason further. After working with the underwriter until 5:30 he realized the Elevation Certificate was incorrect and was negatively impacting our policy. We would not have identified this error if it was not for Travis. He went above beyond by taking the time to review every detail, connecting with the underwriter and then effectively communicating back to me what I need to do to revise the Elevation Certificate after hours on a Friday evening. I appreciate Travis for being a great partner and I would like to thank him for his time working with me to secure a Flood Insurance Policy.
Berna G
Berna G
Found myself in a tight spot while renting a car… forgot my insurance card.Cody sent a copy directly to my phone in minutes and I was on the road,Great Service!!
Andrey Tatarchenko
Andrey Tatarchenko
Nice people, good customer service. I missed my premium payment and was able to renew it several days after just signing no loss statement and making the payment. That's it. Simple, fast, no question asked. Thank you Chapman Insurance team.
Cheryl Goodlin
Cheryl Goodlin
I decided to call Chapman insurance because they had a lot of recommendations on facebook. They have excellent rates for auto and homeowners insurance. Also they are on the ball and getting quotes to you and insurance secured in a very timely manner. This is rare to find these days! Jennifer Baxter is my representative and is very efficient, personable, and on the top of her game. I would highly recommend calling Chapman today to compare quotes.
Nancy M
Nancy M
Chapman Insurance is an outstanding insurance group. A pleasure to deal with, helpful and knowledgeable, they put their customers first and really try to get the best protection for the best price. I am a very happy customer.
Pat Warren
Pat Warren
After moving to the Florida West Coast, we were looking for insurance for our home and Jenn Baxter at Chapman Insurance helped us through the process. Then need quotes for Auto Insurance I contacted her again and she was able to help us with great rates. Jenn is quick to respond and always helpful. Great Company.
Nora French
Nora French
I purchased an empty lot on a canal in Harbour Heights after selling my Deep Creek house in April 2022 and began construction almost immediately. I contacted the Chapman Agency for a construction policy and within a few days, with the help of my agent Jennifer and the great team, I had decided on the company I got my policy with. As we are all aware of the Hurricane Ian disaster that affected many of us, materials and contractors were difficult to get, and I had to renew my policy two times. Before my final renewal expired, Jennifer began searching for a policy to suit my needs and budget. It was a very easy and smooth transition with very little involvement on my part. The Chapman Group is a wonderful agency who looks out for the needs of its customers and takes the pain out of insurance shipping for its clients/customers. I highly recommend this agency to anyone looking for a new policy no matter what type coverage you are looking for. They are great!!! Nora French
Charlotte Driggers
Charlotte Driggers
This Florida company helped me save money on my car insurance this year, plus survive the homeowners' insurance nightmare.
Naimrun Urdaneta
Naimrun Urdaneta
I did have a great experience with Dawn. She was out of this world. She provided me with excellent customer service and a very accessible quote for my home insurance. I will recommend her 100%
Eric Stamm
Eric Stamm
We are new customers and referred by our Realtor. Jamin did a great job and took time to explain the coverages. Awesome rate and experience.
Howard Squires
Howard Squires
Chapman Ins Agency is the best.They have helped us out so much since the Hurricane Ian.They are always nice and helpful. We are so lucky to have our home owners through them.
mike sweeney
mike sweeney
I need to mention another stellar Chapman employee, Sheril Hadley, who in the summer of 2022 helped me navigate the process of finding a new insurance company after my insurance company decided to flee Florida. Sheril told me what I needed to have done and also gave me the names of some home inspectors that service the area where I live. She was able to get me a new insurance policy with only a slight increase in the premium. I would highly recommend asking for her if you need to get reinsured.When I arrived in Florida after purchasing a home on Pine Island I was surprised to find the insurance was so high, considering I had done all of the required updates to my home, wind mitigation, hurricane glass, metal roof, etc. I contacted the State Insurance Agency and worked with Dawn Hines., a very savvy broker She had my home reevaluated and was able to reduce my yearly premium by over $2000! Since that time she has kept me abreast of opportunities to reduce my insurance even further by switching to another more competitive company. I can't say enough positive things about her and her company, they work hard , remain in contact, and have the homeowners best interests always in the forefront.I would highly recommend both the agency and particularly Dawn Hines if you are looking for an alternative to your current insurance company.Need to mention another stellar employee, Sheril Hadley, who in the summer of 2022 helped me navigate the process of finding a new insurance company after my insurance company decided to flee Florida. Sheril told me what I needed to have done and also gave me the names of some home inspectors that service the area where I live. She was able to get me a new insurance policy with only a slight increase in the premium. I would highly recommend asking her if you need to get reinsured.
Titanz FL
Titanz FL
The absolute best in insurance! Don't go any where else! Business policies ask for Nicole or Tammy Personal stuff ask for Dawn! You won't be disappointed, customer service on point!!
steve snelten
steve snelten
Saved me òver $3000.00 on all my policies combined compared to S.F. on Kings Highway. That is the honest to God truth. Ask for Dawn Hines if you want something competitive!!
Trevor Gardiner
Trevor Gardiner
Jennifer is always very responsive to calls and emails. She goes above and beyond expectations every time we interact. She is fast and will do her very best to get you the right policy for your needs. I would not hesitate to recommend Chapman Insurance to anyone I know.
Rachael Lowe
Rachael Lowe
Best insurance company in town! Ask for Nicole and Tammy for commercial and Dawn for residential. Great team!
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